Refund Policy

This Refund Policy forms part of our Terms of Service and applies to everything we sell - AI model folders, exclusive rights, the course, and every prompt pack, toolkit, and add-on (together, the "Product") - purchased from ZELENOGLAZOE TAXI S.R.L., a company registered in Romania, trading as "aimodels.company" and "AI Models Company" ("we", "us", "our").

The website aimodels.company is operated by AI Models LLC, a Wyoming limited liability company, 30 N Gould St Ste N, Sheridan, WY 82801, USA. Purchases made on the site are currently sold and charged by ZELENOGLAZOE TAXI S.R.L., which is the contracting party for those purchases.

1. Digital Product - Instant, Irreversible Delivery

The Product is a digital good delivered in full, immediately, at the moment of payment. You receive the complete files - the photographs, the reference images, the prompts, the licence and the course - and you download and keep them. Nothing is streamed, nothing is held back, and nothing can be handed back: a file that has been downloaded cannot be returned, and material that has been read or watched cannot be unread or unwatched. The value transfers to you completely and permanently the instant the payment clears.

For that reason, and to the maximum extent permitted by law, all sales are final and all payments are non-refundable. This applies to every Product and to every add-on, at every price. What we do instead when something is wrong is described in Section 3, and we take that seriously.

2. Consent to Immediate Access - Waiver of Withdrawal

By completing your purchase you expressly request immediate access to the digital content and expressly acknowledge and agree that you thereby lose and waive any statutory right of cancellation or "cooling-off"/withdrawal period (including, where applicable, any 14-day withdrawal right) that would otherwise apply to distance sales of digital content, to the fullest extent permitted by applicable law.

3. If Something Is Wrong, We Fix It

Final sale does not mean you are on your own. If anything you bought is missing, broken, or not what the page showed you, tell us within 7 days of the charge for that item and we will put it right. This applies to everything we sell, including every add-on bought after the original order, and each item has its own 7 days, judged from its own purchase date.

Depending on what went wrong, we will do one or more of the following, at our discretion:

• Re-deliver the files. New download links, a rebuilt archive, or a direct send if the links are not reaching you;
• Replace the images. If a photograph is damaged, wrong, or not of the model you bought, we produce a replacement;
• Swap her for another model. If the model you received is genuinely not the woman her page showed you, we will exchange her for another model of equal value.

We reply within 24 hours. Write from the email address you used at checkout, include your order details, and describe what is wrong. The remedy we offer is a fix - a repair, a replacement, or an exchange - and not a return of the payment. After 7 days we are no longer obliged to act, though we would still rather hear from you than not.

We may decline to act where the Product has been shared, resold, or redistributed, where the Terms have been breached, or where we reasonably believe a request is abusive or fraudulent - for example, repeatedly buying and complaining about different models.

4. What We Never Refund

For the avoidance of doubt, and to the maximum extent permitted by law, the following are non-refundable in all cases:

• Every Product and every add-on, once the payment has been taken and the files are available to you;
• A purchase you changed your mind about, no longer want, or did not get around to using;
• A purchase where the account, licence, or files have been shared, resold, or redistributed;
• A purchase affected by fraud, abuse, or breach of the Terms;
• Third-party costs (for example, AI tools, subscriptions, or platform fees), which we never charge and never refund.

5. How to Reach Us

Use our contact page, or email hello@aimodels.company from your purchase email address. Include your order details and describe what is wrong, as set out in Section 3. We read every message ourselves and reply within 24 hours; we may ask follow-up questions so we can fix the right thing.

6. Effect of Any Reversal

If a payment is ever reversed - because a non-waivable statutory right applies, because of a chargeback, or for any other reason - the licence for the item concerned terminates immediately. You must stop using and delete all copies of it, including any files you downloaded and anything you have generated from them, and we may revoke your access. Where exclusive rights to a model are reversed, that model may be returned to sale and offered to other buyers.

7. Chargebacks

Please contact us before disputing a charge. We answer within 24 hours and, as Section 3 sets out, we would far rather fix the problem than argue about it. Filing a chargeback or payment dispute without first contacting us under Section 3 is a breach of the Terms and will result in immediate, permanent revocation of access; we may contest the dispute with our records of your acceptance, your consent to immediate access, and our delivery.

8. Your Statutory Rights

Nothing in this policy limits any non-waivable rights you may have under mandatory consumer-protection law in your jurisdiction. Where such rights apply and cannot lawfully be excluded, they prevail over any conflicting term above, but only to the minimum extent required by law.

Questions: hello@aimodels.company.